Shipping policy

Last updated: October 12, 2026

JRBiz Shipping Policy

Thank you for shopping with JRBYZ. Every order is packed with care, and we work hard to get it to you quicklyThis policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Most orders are prepared for shipment within 1 to 2 business days after your order is placed.

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout.

Once your order ships, delivery typically takes 1 to 3 business days within the United States. 

Delivery times are estimates provided by the carrier and are not guaranteed, as delays can occur due to weather, holidays, or other circumstances outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Canada customs, taxes and other applicable fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable.

Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada and United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please double check your shipping address at checkout. If you notice an error, contact us right away at support@jrbyz.com and we will do our best to update it before your order ships.

JRBiz is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, damaged, or delayed packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days at support@jrbyz.com with your order number, and we will work with you to make it right.

Order Changes & Cancellations 

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Returns

For information on returns and exchanges, please see our Return and Refund Policy.

Questions?

We are happy to help. Reach out to us anytime at support@jrbyz.com, and we will get back to you as soon as we can.